Problem Solving Decision Making

Welcome to
Program Solving & Decision Making Training Program

Unlock your ability to resolve complex challenges and make informed decisions through our Problem Solving & Decision Making Workshop. This program is designed to help professionals at all levels build critical thinking skills, use structured problem-solving tools, and develop a decision-making mindset that drives results.

Whether you're facing operational roadblocks or navigating leadership dilemmas, our training empowers you with practical frameworks, interactive learning, and real-world application to confidently tackle any challenge.

Program Duration

2-Day Intensive Workshop

Program Construct

EXPECTED BEHAVIOURAL CHANGES
TARGET AUDIENCE
Going to the root cause of the problem
Identifying the problem
Generating Solutions
Decision-making techniques and tools
Implementing Plan

Methodology

Identifying and Analyzing the Real Problem
Root Cause Verification and Containment of Symptoms
Generating and Evaluating Solutions
Selecting the Most Viable Option
Creating and Implementing Action Plans
Taking Ownership and Preventing Recurrence

Topics Covered

Understanding Problem Solving

Overcome Obstacles - Contain Symptoms

Verification of Root Cause After Analyzing

Generating Ideas & Solutions

Problem Analysis

Selecting and Deciding the Best Solution

Implementing Best Solution

Preventing System Problems

Taking Ownership of the Solution Implemented

Time Management

Business Communication

Giving Effective Feedback

Key Takeaways for Participants

Valuable skills and insights participants will gain from this program

Enhanced Problem Identification Skills:
Gain the ability to proactively identify the existence and nature of problems, enabling quicker and more effective resolutions.
Understanding of Problem Types:
Learn to distinguish between different types of problems (simple, complex, etc.) and apply appropriate problem-solving strategies for each.
Effective Analysis Techniques:
Master various problem analysis tools (e.g., IS/IS Not Analysis, Cause & Effect Analysis, 5 Why Analysis) to get to the root of issues rather than just addressing symptoms.
Collaborative Problem Solving:
Develop skills for fostering a collaborative approach to problem-solving, encouraging team involvement and leveraging diverse perspectives.
Creative Thinking and Idea Generation:
Explore techniques for generating innovative ideas and solutions, including lateral thinking and the Fractionation Method.
Decision-Making Tools and Techniques:
Acquire knowledge of decision-making frameworks and tools to evaluate options effectively and select the best solutions.
Implementation Strategies:
Learn how to create actionable plans for implementing solutions, including monitoring outcomes and standardizing successful approaches.
Building Ownership and Accountability:
Understand the importance of taking ownership of implemented solutions and establishing a culture of accountability within teams.
Feedback for Continuous Improvement:
Gain insights into the significance of seeking and receiving feedback for further refinement and enhancement of processes and solutions.
Personal Action Plan:
Develop a personalized action plan based on the learnings from the program, ensuring practical application in the workplace.