Problem Solving Decision Making

Welcome to
Problem Solving Decision Making

This program is tailored to enhance participants' problem-solving and decision-making skills by providing them with practical tools and strategies. It is designed to address and overcome common barriers, such as fear of failure, that can impede effective decision-making.

1. Practical Tools and Strategies: Participants will learn and apply various techniques to improve their problem-solving abilities, enabling them to approach challenges with greater confidence and clarity.
2. Overcoming Barriers: The program focuses on addressing common obstacles, including fear of failure and resistance to change, which often hinder effective decision-making.
3. Interactive Learning: Through engaging activities, participants will practice applying problem-solving techniques in real-world scenarios, allowing for hands-on learning and immediate application of skills.
4. Case Studies: Participants will analyse and discuss case studies to gain insights into successful problem-solving and decision-making approaches used in various contexts.
5. Proactive Approach: The program emphasises developing a proactive mindset towards tackling complex challenges, encouraging participants to anticipate potential issues and devise effective solutions.
6. Confidence Building: By participating in discussions and exercises, attendees will build confidence in their ability to make informed decisions and handle challenging situations effectively.

By the end of the program, participants will be equipped with the skills to approach problems strategically, make well-informed decisions, and navigate complex challenges with greater assurance in their personal and professional lives.

Program Duration

2 Days

Program Construct

EXPECTED BEHAVIOURAL CHANGES
TARGET AUDIENCE
Going to the root cause of the problem
Identifying the problem
Generating Solutions
Decision-making techniques and tools
Implementing Plan

Methodology

2 days Classroom Workshop
Skill Sprint Sessions
180 Degree Assessment - Pre & Post
Self-paced Digital Learning
Case Studies
Scenarios & Role Plays
Action Learning Projects

Topic & Details

Understanding Problem Solving

Overcome Obstacles - Contain Symptoms

Verification of Root Cause After Analyzing

Generating Ideas & Solutions

Problem Analysis

Selecting and Deciding the Best Solution

Implementing Best Solution

Preventing System Problems

Taking Ownership of the Solution Implemented

Time Management

Business Communication

Giving Effective Feedback

Participant Benefits & Key Takeaways

Valuable skills and insights participants will gain from this program

Enhanced Problem Identification Skills:
Gain the ability to proactively identify the existence and nature of problems, enabling quicker and more effective resolutions.
Understanding of Problem Types:
Learn to distinguish between different types of problems (simple, complex, etc.) and apply appropriate problem-solving strategies for each.
Effective Analysis Techniques:
Master various problem analysis tools (e.g., IS/IS Not Analysis, Cause & Effect Analysis, 5 Why Analysis) to get to the root of issues rather than just addressing symptoms.
Collaborative Problem Solving:
Develop skills for fostering a collaborative approach to problem-solving, encouraging team involvement and leveraging diverse perspectives.
Creative Thinking and Idea Generation:
Explore techniques for generating innovative ideas and solutions, including lateral thinking and the Fractionation Method.
Decision-Making Tools and Techniques:
Acquire knowledge of decision-making frameworks and tools to evaluate options effectively and select the best solutions.
Implementation Strategies:
Learn how to create actionable plans for implementing solutions, including monitoring outcomes and standardizing successful approaches.
Building Ownership and Accountability:
Understand the importance of taking ownership of implemented solutions and establishing a culture of accountability within teams.
Feedback for Continuous Improvement:
Gain insights into the significance of seeking and receiving feedback for further refinement and enhancement of processes and solutions.
Personal Action Plan:
Develop a personalized action plan based on the learnings from the program, ensuring practical application in the workplace.